Warehouse & Distribution Ops Assistant

About Us

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in Los Angeles, New York, and branches throughout Asia, North America, and Europe.

What You'll Be Doing

• Serve as the primary point of contact between warehouses, customers, sales representatives, carriers, and vendors regarding warehousing and distribution activities.
• Coordinate road freight shipments from start to finish, including shipment creation, transportation assignment, delivery management, billing, and operational follow-up.
• Manage day-to-day warehousing and distribution operations for assigned customer accounts, ensuring service expectations are met.
• Coordinate pickups, deliveries, shipment updates, and communication among all parties involved in the distribution process.
• Maintain accurate shipment records and customer account documentation within company systems.
• Monitor operational workflow and complete reports to support shipment visibility and performance tracking.
• Review warehousing and distribution billing activities, identifying and escalating discrepancies to Sales, Management, or Pricing teams when necessary.
• Collaborate with multiple internal departments to ensure a high level of customer satisfaction and operational efficiency.
• Follow all Standard Operating Procedures (SOPs) while maintaining accuracy, compliance, and service quality.

Who You Are

• You have an Associate's Degree, Bachelor's Degree, or equivalent professional experience.
• You have 1–3 years of experience in logistics, transportation, warehousing, distribution, or supply chain operations.
• Experience within 3PL, warehousing, trucking, LTL, FTL, or freight forwarding environments is highly preferred.
• You possess strong organizational and multitasking skills and can effectively manage multiple shipments and priorities simultaneously.
• You are customer-oriented and comfortable communicating with vendors, warehouses, carriers, and internal stakeholders.
• You have experience using Microsoft Office, especially Excel.
• Familiarity with EDI, XML, transportation management systems, or freight management systems is considered a plus.
• Advanced English proficiency is required.

Work Schedule

• GDL Office
• 7:00 AM to 4:00 PM/ 8:00 AM – 5:00 PM CST

Perks & Benefits of OEC Group

Law Benefits

After successfully completing a standard 90-day probationary period, employees become eligible for the following benefits package:

• Individual Major Medical Insurance (including select dental and vision services)
• Vacation Days (additional days granted after probation period and anniversary dates)
• Personal Days
• Floating Day
• Annual Performance Review and opportunity for salary adjustment
• Annual Performance Bonus
• Monthly Food Vouchers
• Savings Fund
• Internal Medical Assistance

Why Join OEC Group?

• Exposure to international logistics, warehousing, and supply chain operations.
• Career growth opportunities within a global organization.
• Collaborative and fast-paced environment.
• Ongoing training and professional development opportunities.

OEC Group is an Equal Opportunity Employer.