26-28 Business Analyst
Association of Professional Engineers and Geoscientists of Alberta · Edmonton, AB, CA ·
- Employment
- Contract
- Category
- Business analysis
- Experience
- 5+ years
Association of Professional Engineers and Geoscientists of Alberta · Edmonton, AB, CA ·
Job Title:
Business Analyst
Job Family:
Professional
Department:
Business Performance
Reports To:
Senior Advisor & Director, Business Planning
Division:
Registrar & CEO’s Office
Location:
Edmonton
Competition:
26-28
Employment Indicator:
Full time, Temporary
Reporting to the Senior Advisor & Director, Business Planning, the Business Analyst partners with business and technology teams to evaluate, design, and improve business processes, services, and systems. The role works closely with stakeholders and subject matter experts to understand needs, define desired outcomes, and translate them into clear, actionable requirements. The Business Analyst analyzes data, identifies opportunities for improvement, and supports the delivery of solutions that align with organizational priorities. This role plays a key part in enabling effective decision-making and shaping future-state processes and systems.
Responsibilities
Partner with business stakeholders, subject matter experts, and IT teams to elicit, clarify, and validate business needs aligned to organizational priorities and desired outcomes
Facilitate workshops, interviews, and working sessions to build shared understanding and drive alignment across business and technology teams
Analyze current-state processes, systems, and data to identify inefficiencies, risks, and opportunities for improvement
Translate business needs into clear, structured requirements, user stories, and process models that support solution design and delivery
Collaborate with IT and cross-functional teams (e.g., project managers, developers, QA) to refine requirements and support iterative solution development
Support solution design by evaluating options and assessing impacts to ensure alignment with business objectives, technical constraints, and architecture standards
Maintain requirements traceability and manage scope changes, ensuring impacts are assessed and communicated effectively
Utilize tools such as Atlassian (Jira, Confluence) to manage requirements, track work, and maintain accessible, up-to-date documentation
Develop and maintain documentation including user stories, process flows, decision logs, and knowledge repositories
Use data and insights to inform decision-making, define success measures, and evaluate solution outcomes
Support testing by defining acceptance criteria, validating results, and ensuring solutions meet business needs
Communicate complex concepts, requirements, and project updates in a clear, concise, and audience-appropriate manner
Create visual, easy-to-understand materials (e.g., process maps, presentations, dashboards) to support stakeholder understanding and decision-making
Present project details, risks, and progress updates to diverse audiences in a simplified and actionable manner
Support change readiness through communication, documentation, and stakeholder engagement activities
Identify opportunities to improve processes, tools, and ways of working to enhance delivery effectiveness
Provide light project management support for smaller initiatives or workstreams, as required
Partner with the project manager to support planning, coordination, and tracking of deliverables and timelines
Competencies, Skills & Attributes
Competencies
Knowledge, Skills & Abilities
Core:
Exemplifying Integrity
Fostering Communication
Results Orientation
Service Excellence
Teamwork
Functional:
Analytical Thinking
Facilitation
Improving Business Processes
Problem Solving
Requirement Analysis
Strong knowledge of business analysis practices, including requirements elicitation, analysis, validation, and lifecycle management, using a range of techniques (e.g., workshops, interviews, document analysis)
Experience developing and maintaining modern BA artifacts, including user stories, process models (BPMN/UML), journey maps, and decision logs
Demonstrated ability to manage stakeholder relationships, build alignment, and influence decision-making across business and technical teams
Knowledge of planning and managing BA activities within project, product, and Agile or hybrid delivery environments
Working knowledge of product ownership and product management concepts, including backlog management and value prioritization
Familiarity with software development lifecycle (SDLC) approaches and quality assurance practices, including test planning and support for user acceptance testing
Understanding of change management and process improvement methodologies (e.g., Lean, Six Sigma) to support solution adoption and continuous improvement
Working knowledge of IT service management frameworks (e.g., ITIL) and project delivery frameworks (e.g., PMI)
Ability to analyze and work with data, including basic querying (e.g., SQL), to support insights and decision-making
Effectively manage stakeholder expectations
Effective Communication and Presentation skills
Ability to influence others using analysis techniques
Ability to facilitate meetings and elicit requirements
Analysis skills that look between 3 levels:
Business-Level
Software-Level
Information-Level
Effective problem-solving skills that look at the bigger picture
Critical thinking and evaluation skills when determining options
Must have used the following tools
MS Visio
MS Office
MS SharePoint
Atlassian Products : JIRA and Confluence
Qualifications
Post-secondary degree in Business or Computing
5+ years of experience in working with IT on system implementations and/or enhancements, business process improvements and business process re-engineering.
Certified Business Analysis Professional (CBAP) would be considered an asset.
Experience with Atlassian products such as Jira, Confluence, and others.
Equivalencies may be considered.