$24.65*/HR - Shift Manager - Dave's Hot Chicken (1298)

Job Title: Shift Manager

Starting Wage: $24.65 per hour, including tips (est. $3.50 per hour)*
Location: 1844-1868 NW Eastman Pkwy Gresham, OR 97030

About Us:
At Dave's Hot Chicken, we’re more than just a restaurant — we’re a movement! We serve up the best hot chicken and bring people together in a fun, energetic atmosphere. As a local, family owned franchise we are excited to bring this extremely successful concept from Los Angeles to Portland and all of Oregon. If you have a passion for great food and creating memorable experiences, we want you to be part of our team!

Position Overview:
The Shift Manager is responsible and accountable for all Restaurant activities while on duty. The Shift Manager will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.

Key Responsibilities:

• Supervise and motivate team members to provide excellent customer service
• Manage day-to-day operations of the restaurant during your shift, including opening/closing duties
• Ensure the restaurant meets operational standards, including food quality, cleanliness, and safety
• Assist in training and developing staff, fostering a positive and supportive team environment
• Handle customer complaints or concerns professionally and ensure resolution
• Monitor inventory levels and assist with ordering supplies
• Maintain a clean and organized work environment, ensuring compliance with health and safety regulations
• Track employee performance and provide feedback to improve individual and team efficiency
• Handle cash management, ensuring accurate transactions and financial reporting
• Support the management team with administrative tasks and operational improvements

Qualifications:

• Must be at least 18 years old and fluent in English.
• 6-12 months in a comparable shift leadership role.
• Effective communicator with Teammates and the Restaurant Management Team.
• Be flexible to work nights, weekends, holidays, opening and closing shifts.
• Have the ability to stand for long periods of time, bend and stoop, and lift 50 – 75 lbs. comfortably.
• Be able to work in close quarters and around heat.
• Have a commitment to guest satisfaction.

Benefits:

• Competitive pay and opportunities for advancement
• Employee discounts on food
• Flexible scheduling
• Fun and inclusive work environment
• Health benefits (for full-time employees)
• Paid time off (for eligible employees)