22831 - Delivery Manager - Child Focused Courts

Delivery Manager - Child Focused Courts

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Civil, Family, Tribunals and Administration of Justice Directorate

The Civil, Family, Tribunals and Administration of Justice Directorate is recruiting for a Delivery Manager on a 12-month temporary basis. The role is available on Detached Duty or Loan terms both on level and temporary promotion. The terms are dependent on which part of MoJ is your home unit.

Candidates are reminded that to be eligible for this campaign; you must still be employed by the Ministry of Justice as a civil servant at the point of accepting the role. If you resign or your FTA contract ends before you are made and accept an offer, you will become ineligible and you will be withdrawn from the process.

Location:

National.

Occasional travel to London (102 Petty France) or Leeds (5 Wellington Place) is required. In addition, occasional travel to other areas may also be required for the purposes of site visits, or for wider programme events or training. We offer a hybrid working model, allowing for a balance between remote work and time spent in your base location.

Ways of Working

At the MoJ we believe and promote alternative ways of working, these roles are available as:

• Full-time, part-time or the option to job share
• Flexible working patterns

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Salary

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

The Ministry of Justice (MoJ)

MoJ is the largest government department, employing over 90,000 people with a budget of approximately £10 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

Further information can be found at

The Child Focused Courts Programme

The Child Focused Courts programme is a flagship national reform of the family courts subject to significant ministerial, judicial and external stakeholder interest. It was first introduced in Dorset and North Wales in February 2022 in response to the previous Government’s commitment to trial a more investigative and less adversarial approach to private law proceedings in England and Wales.

The model is designed to improve experiences and outcomes for families, particularly adult and child victims of domestic abuse. It focuses on early identification of risk, increased engagement with children and bespoke support for victims, all within a streamlined court process.

The aims of the model are to:

1. Improve the family court experience children and families
2. Improve co-ordination between the family court and multi-agency partners
3. Improve the efficiency of the court process
4. Reduce re-traumatisation of victims and children
5. Reduce the number of cases which return to court

The model is currently operational across all of Wales and in seven English court areas. In March this year, the government committed to national rollout to all remaining court areas by March 2029. Eleven additional court areas are preparing for launch in the 2026/27 financial year making this the biggest year of delivery so far and an exciting time to join the team.

Delivery Manager - the role

The Delivery Manager role has responsibility for coordinating the implementation of Child Focused Courts throughout national rollout. You will act as the lead contact in MoJ for a number of local areas and will work with operational leads across HMCTS, Cafcass and other local stakeholders to develop detailed preparation and delivery plans, including training and wider engagement, ahead of launch. This will be one of several delivery managers in the team, and you will have oversight of a range of court areas including those which have already adopted the Child Focused Courts Model and those which are in the planning and preparatory stages.

Your responsibilities

• Lead on the delivery of Child Focused Courts for the MoJ in your assigned areas with significant input into programme governance.
• Work with Local Implementation Managers and others to co-ordinate preparation, assess operational readiness, and ensure practitioners effectively embed the new way of working.
• Support areas as they transition to business as usual and work to ensure that multi-agency working is embedded in existing structures and long-term cultural change is delivered.
• Support strategic work for future years of national rollout including resource planning, analysing performance, and considering interaction with other reforms.

Skills and Experience

Essential

• Experience of working in a programme or delivery environment
• Experience of working collaboratively with a diverse range of stakeholders using strong communications skills
• Able to brief verbally and in writing, explaining detailed issues clearly and succinctly
• Ability to plan and deliver work to tight deadlines, being flexible and responsive to changing pressures and priorities
• Experience of supporting formal governance boards and working level groups to deliver against ministerial priorities in a complex delivery landscape

Desirable

• An understanding of the family justice system
• An understanding of working with the judiciary
• Experience of working delivering national programmes or projects through local stakeholders

Additional Information

• If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
• Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
• The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Application process

You will be assessed against the Civil service success profiles framework.

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Experience

You will be asked to provide a CV during the application process to assess any demonstrable experience, career history and achievements that are relevant to the role.

You will also be asked to upload a Statement of Suitability of no more than 500 words stating what you would bring to the role, with reference to the Skills and Experience listed above.

Behaviours

During the application process you will be asked to provide an example of how you have met the Delivering at Pace behaviour within 250 words.

Please also refer to the CS Behaviours framework for more details at this grade:

Success Profiles: Civil Service behaviours - GOV.UK

Should we receive a large number of applications, we will sift primarily on the Statement of Suitability. Successful applicants will then be invited to an interview, testing both behaviours and strengths.

Candidates invited to Interview

Please note that interviews will be carried out remotely.

At interview you will be assessed against behaviours where you will be asked to provide examples of how you have demonstrated them. In addition, you will also be asked strength-based questions.

Behaviours:

The following Behaviours will be tested at interview:

• Delivering at Pace
• Working Together
• Communicating and Influencing

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

• WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve?Or
• STAR - What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions?

Please also refer to the CS Behaviours framework for more details at this grade:

Success Profiles: Civil Service behaviours - GOV.UK

Strengths:

It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this. Further information on Civil Service Strengths can be found via this link Success Profiles: Strengths - GOV.UK

Interviews are expected to take place in early November 2026.

Contact information

If you would like to know more about this role, please contact the Policy Group central recruitment team via their functional mailbox - [email protected]