1st/2nd Line IT Support Engineer
Newman Personnel, Recruitment Specialists · Bishop's Stortford ·
- Employment
- Full time
- Category
- Support
1st Line IT Support Engineer
Bishop’s Stortford | £30,000–£32,000 | Permanent
A great next move for someone with practical IT helpdesk or end-user support experience who wants further training and career development.
You’ll be supporting end users with:
- Helpdesk tickets and troubleshooting
- Laptops, PCs and printers
- Microsoft 365 and Windows
- User accounts, passwords and access
- Hardware and software issues
You must have:
- Previous IT support, helpdesk or service-desk experience
- Experience using a ticketing system
- Good end-user communication skills
- A full driving licence and your own transport
- The ability to reach the outskirts of Bishop’s Stortford reliably for an 8am start
This is a fully office-based position within a friendly, supportive IT team.
If you have hands-on IT support experience and are ready for your next career step, apply today.